Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an online casino we haven't covered yet? This page explains what we can help with and the best way to reach us.
What we can help with
- Corrections or updates to a review, offer, or comparison table on aveganobsession.com
- Questions about how we rate and rank new online casinos
- Feedback on bonus terms, payment methods, or licensing information you think we've missed
- General queries about how the site works and how our recommendations are put together
What we can't help with
We're an independent review and comparison site — we are not a casino, we don't process deposits or withdrawals, and we can't access anyone's player account. If your query relates to an account, a bonus you've already claimed, a stuck withdrawal, or a dispute over game outcomes, that has to go through the customer support team of the specific casino in question. Every operator listed on aveganobsession.com runs its own support desk (usually live chat or email), and their terms and conditions page will have the details.
If you're worried about your own gambling habits or someone else's, our Responsible Gambling page has practical tools and links to national support services — that's a better starting point than this contact form.
Before you get in touch, a few things worth checking
| Your question is about… | Where to look first |
|---|---|
| Wagering requirements, expiry dates, or why a bonus won't clear | The full bonus terms on the casino's own site — headline offers like Raging Bull's 410% match or Uptown Aces' 600% welcome deal always come with conditions attached, and only the operator can confirm how they apply to your account |
| How long a withdrawal is taking | The casino's support team — processing times vary by payment method and by operator's own verification process |
| Whether a site is legitimate or licensed | Our reviews, and the licensing information published on the operator's own site |
| Setting deposit or time limits | Your casino account settings, or our Responsible Gambling page for wider guidance |
| How we compile our rankings | Our About Us page, which covers our review process in full |
How we handle your message
We read everything that comes in through our contact channels. If you're reporting an error — an outdated offer, a wrong licence detail, a broken link — we aim to check it against the operator's current terms and correct the page where the facts support a change. We don't guarantee a personal reply to every message, but corrections and genuine safety concerns are always prioritised.
We don't collect payment details, account passwords, or ID documents through this page, and we'd never ask for them. If a message claiming to be from aveganobsession.com asks for any of that, treat it as a scam and don't respond — that's a good general rule for avoiding fraudulent sites across the online gambling space too.
A note on age and eligibility
aveganobsession.com is a comparison and information resource, not a gambling operator, so we don't verify anyone's age or location ourselves. Online casino play in the US is only legal where the operator holds a valid state licence and the player is physically located within that state at the time of play, and the minimum age is typically 21 (though this can vary by state and by activity). If you're contacting us with a query that touches on eligibility in your state, we can point you toward general information, but the final word always rests with the licensed operator and your state's regulator.
Still have a question?
Use whichever contact method is displayed on this page to reach us. For background on who we are and how our review process works, our About Us page is a good next stop, and our Terms and Conditions cover the rest of the legal detail. We aim to keep every page on aveganobsession.com accurate and current, and reader feedback is one of the main ways we catch what needs fixing.